Warning - Grand Pricks Motorsports - Denver CO

Steven Northrop blackgpz at rochester.rr.com
Tue May 28 10:56:32 PDT 2013

So what was his suggestion for filtering that tank full of dirty gas before 
it got into the carburetor?

-----Original Message----- 
From: Charles Scappaticci
Sent: Tuesday, May 28, 2013 1:44 PM
To: Steve Northrop
Subject: Warning - Grand Pricks Motorsports - Denver CO

I think I mentioned the other day about taking my daughters TTR-125 to
Grand Pricks Motorsports to get a clog out of the carb I was having no luck
with.  Lots of BS with the “know it all” 19 year old service writer and
when I went to pick it up, I had a $300 bill!!

Saturday before last when we went to pick it up, my ex and I got in a big
fight with the Grand Pricks Motorsports service manager. This f-ing asshole
proceeds to back up his idiot service writer and says “you should never use
a fuel filter on a gravity feed carburetor”. HUH???  Has anyone on this
list ever been told a crock like this?  I had started right off telling the
service manager my background and not to treat me like I’m some clueless
customer, but obviously he could not have cared less. He proceeds to tell
me the technology has changed and you aren't supposed to use fuel filters
on non-injected bikes anymore. Funny, but the petcock and fuel line on the
69 Honda Mini-Trail I once owned look exactly like the petcock and fuel
line on her 2006 TTR-125 and they both use carburetors. When he said this I
just grabbed the receipt out of his hand told him this was a f***ing waste
of my time and walked to the cashier and paid the bill. Marsha sat and
argued with the guy while I was loading the bike up. She is actually much
better at arguing than I (she’s an insurance adjuster) and ripped the guy
up for losing a customer and for their complete lack of customer service.
This butt head actually told her he tells his service people to hard upsell
services like tank cleans, etc.  I’m sure he tells customers not to use
fuel filters so he gets to do lots of carb cleans.  He actually said that
the tank was full of very dirty gas (I had dumped four float bowls of the
fresh gas I had just put into the bike) and when Marsha said we would be
contacting the owner he throws out that he had already talked to the owner
and shown him the dirty gas. Sure he did, I bet he shows the owner every
tank of dirty gas that comes in the shop, dim wit. Even Marsha had enough
of his lies and BS and walked out. Interestingly, there was this very
attractive gal yelling at another service writer and she was madder than
hell at them. She had a large Suzuki Boulevard cruiser she was picking up
and was mad because they had screwed something up. While I was loading
Jamie's bike, I watched her load her bike up in her trailer (of course I
did, she was definitely worth looking at!) and we exchanged waves when we
left because she knew how pissed we were too.

We will write a letter to the owner and won't be nice. It will do no good,
but after I put my bad experience out on the internet and pass the word
around to other people, I will damn well cost these assholes more than
$175. When we got home from Grand Pricks, I started it up and rode it
around to be sure it was running okay which it was. Later that evening,
when we came home from dinner, there is a foot round puddle of gas under it
and the garage stinks of gas. I rolled it outside and found: 1. The carb
overflow hose is not connected. 2. He lost the clamp that goes on the hose
from the air box to the carb. This is one where I had converted the factory
clamp to Allen head, now there is a shiny 25 cent hose clamp on it. 3. The
new fuel line he installed is about 3/4 inch too short, so when the petcock
is turned on, it leaks. Un-f-ing-believeable!!
So, as I told the idiot at Grand Pricks, I am spreading the word, if you
are anywhere near the Denver area, never take a bike to Grand Pricks
Motorsports for service of any kind unless you like crappy service.

Charles S.
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